Reviews
Top review highlights
Pros
1
Knowledgeable, thorough, and professional attorneys who provide excellent legal services
“Brad Riffe has been a great attorney in many ways - knowledgeable, thorough and professional from initial discussions to the very end.”
2
Effective communication and responsiveness, keeping clients informed throughout the process
“The attorneys and associates were knowledgeable and through. They patiently answered my questions, kept me informed, and treated me with compassion.”
3
Successful track record in resolving client issues, including securing favorable settlements
“I had a recurring problem with my infotainment system, still covered under warranty. I reached out to Brad, who quickly evaluated my situation, and took action. He represented my interest well, timely and professionally and helped reach a fair and reasonable settlement with the manufacturer.”
Cons
1
Lack of responsiveness, follow-through, and poor communication from the firm
“They've asked me for previously over and over again meaning that either they weren't taking notes or weren't listening. It has been four years and I can confirm to this date Absolutely nothing has been done.”
2
Instances of substandard work quality and inability to deliver on promised services
“I agreed to hire him and paid 2K for the work- I had the worst experience. I need to keep following up with him, he does not deliver the work as he promised.”
3
Difficulty in obtaining refunds for unused retainer fees
“I began requesting a refund of my unused retainer knowing that I had used very little of the original amount. After no response I sent additional requests for a refund in January 2023, then February.”