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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who take the time to understand clients' legal needs and provide clear guidance
“Matthew Lewis was a great attorney and helped me with setting up everything I needed. Was extremely insightful and gave me all the advice I needed.”
2
Personalized, caring, and responsive service where clients can directly communicate with their attorneys
“The team was not only responsive, but also genuinely invested in understanding my concerns. Their client approach made the entire legal process smooth and they solved all my problems.”
3
Aggressive and effective negotiation with insurance companies to maximize client compensation
“RTRLAW are your guys in any case regarding personal injuries they made sure my insurance paid in full and thanks to that I saved hours of calls to the insurance companies and filling more claims thank you very much, highly recommended”
4
Bilingual services and ability to handle a wide range of legal matters, including personal injury, car accidents, divorce, employment, and more
“Rtrlaw are the go to people. They are always available and ready to answer all of your questions. The best thing is that they are bilingual. Call them and you will not be disappointed.”
5
Consistently positive client experiences, with many citing the firm's professionalism, expertise, and commitment to achieving the best outcomes
“From start to finish, the experience with RTR Law is nothing short of exceptional. If you are seeking legal representation in Garland, Texas, I highly recommend reaching out to them. You will not be disappointed.”
Cons
1
Lack of consistent communication and updates from the assigned attorney, leaving some clients feeling out of the loop
“I've only spoken to her once, with no Zoom meetings or reachable email... Nothing. Weeks passed after sending a letter of protection to my doctor, and suddenly, I received a call from the case manager, unaware that I was already under someone's care.”
2
Difficulty reaching attorneys or staff, with calls and messages sometimes going unanswered for extended periods
“I have been calling trying to see about my case and these people are so hard to reach they won't even return my phone call it's getting ridiculous at this point”
