Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorney who fights hard for clients
“Shaun Brown is the best Attorney I have ever seen; he is the only attorney I see who goes the extra mile for his clients, I can personally account for that.”
2
Provides personalized attention and communication
“From the very beginning, he demonstrated professionalism, empathy, and a clear commitment to my case. He took the time to understand my concerns and provided me with clear, honest advice every step of the way.”
3
Achieves favorable outcomes for clients
“He successfully managed to negotiate and reduce my debt down to 50% on one of my cases on that day. He also managed to get one of my other cases thrown out in court in the following days, completely saving me thousands of dollars in the process.”
4
Offers flexibility and affordability
“He also managed to get one of my other cases thrown out in court in the following days, completely saving me thousands of dollars in the process. He is dependable, professional, reliable, and just an overall great person, with an excellent flexible payment option he gives to his clients.”
5
Dedicated and responsive
“Shaun was very easy to work with and got great results for me.”
Cons
1
Poor communication and lack of responsiveness
“Communication with this firm is horrendous. No one responds to calls, voicemails, or emails. I have been reaching out with absolutely no response for 3 weeks now. This is unreal!”
2
Unreliable scheduling and missed appointments
“I had the worst experience. We had a scheduled consultation in which she no showed with out any communication and or a notice.”
3
Passive-aggressive behavior and lack of professionalism
“I was desperate and pleaded for another appointment because I needed help and I was denied another appointment and the appointment that was offered was pushed out and by that point I lost my home and was forced out to be homeless with my two children.”
4
Unresponsive to client requests and lack of follow-through
“Horrible! Communication horrible and lacks professionalism! Will not follow up and when you send information she request she will not confirm receipt or next steps. Don't waste time or money.”
5
Appears to discriminate against certain clients
“I'll come back and amend if I get the results I'm looking for. I don't think they are too fond of working with metlife participants.”