Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers
“He was always there.. responded to every email, phone call (even gave me his personal cell) and never seemed like he was too busy for my constant barrage of questions.”
2
Personalized and caring service
“He exudes confidence and is very intelligent, something you notice within the first couple minutes of speaking with him.”
3
Successful case outcomes and exceeding client expectations
“He not only exceeded my expectations, he raised them.”
4
Reasonable and transparent pricing
“All without breaking the bank.”
5
Professionalism and expertise of the firm
“The amount of professionalism and proficiency I received was well worth the cost.”
Cons
1
Lack of upfront pricing information
“Before setting the appointment I inquired about the retainer fee, as I wanted to make sure it was within my budget before proceeding. The representative placed me on hold, conferred with one of the lawyers, and when she returned she said it won't be $3000. I asked if I could have a ballpark estimate, and was told no, that I had to come in for the appointment and pay the consultation fee first.”
2
Isolated incidents of poor customer service
“She hung up on me without saying anything else. I was really surprised by that lack of professionalism.”