Reviews

Bad

Unprofessional, that's just all I can say about these people..

Just started with Marc Whitehead and Associates as a VA disability client. I must say ask for Sarah White for VA intake she is professional and very kind. Best customer service one can ask for she's the best.

I got their number from online because they were rated the highest. The young lady I spoke with was nice, but unfortunately wasn't able to assist me. The issue I had was that my VA denial didn't come until months after they made a decision. The VA gives you one year to appeal, and they completed my case in November of last year, but notified me in February of this year. The VA informed me, even though they completed my case in November, my year to appeal didn't actually start until February of this year. Which would make me, still within appeal range. I told the young lady at the law office that, but she insisted that the narrative of why I was denied has to have the February date. So I called the VA back, and again they assured me November is simply the date that they finished the case, and that my time doesn't start until I am notified. The letter the VA sent the law office says the February letter is connected to the November decision, but she insisted she needed a narrative letter with the February date. So I called the VA again, and asked if they could send an updated narrative letter with a February date, and they said they couldn't change the date, but I was in fact still in appeal range. The young lady at the firm suggested I start a whole new claim, simply to get a denial letter with a more current date. That seems excessive and unnecessary, especially since I'm still within the year, and the letter sent reflects that. To do that, would mean I have to wait another year to get another denial letter that states what I already have, plus however long it would take for the firm to work my case. The agent at the VA also told me, that the year to appeal doesn't really matter anymore, and you can now appeal outside of that year. So starting a new claim is really unnecessary. This seems like a nice firm, and I would have loved if they could've help. That's just my experience, and I, in no way mean to speak ill of this firm.

Excellent litigation. Inefficient handling after award Poor communication

Marc whitehead & associates helped me with my VA claim. They have great customer service. They always answered my calls and email. They went above and beyond for me. Thank you.

Great place for family