Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“They kept me informed throughout the process and answered any questions I might have had.”
2
Knowledgeable and professional attorneys who fight for their clients
“They are very detail oriented, listen attentively and come up with a game plan.”
3
Positive outcomes and satisfactory settlements for clients
“I couldn't be happier with how my case was handled. I wouldn't hesitate to recommend them to anyone.”
4
Caring and empathetic approach, treating clients like family
“They made this process so much easier for me and they handled everything very professionally.”
5
Efficient and timely resolution of cases
“They kept me updated on my case and everything was well explained. Thank you Harrison.”
Cons
1
Lack of responsiveness and communication from certain staff members
“Angel, the paralegal, is completely unprofessional. She does not seem to be knowledgeable at all, she makes careless mistakes, she does not get things done when she says she will, and she does not return phone calls or reply to even the most straightforward questions emailed to her.”
2
Concerns about billing practices and hidden fees
“They told me because there was a trial date already set that I need to pay their trial retainer, but said as long as we don't go to trial you should get some money back. So I agreed but in the end they just milk the billing so they could keep all $8k dollars that I had to give up front.”