Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in immigration and criminal law, with a proven track record of successful outcomes for clients
“Sam Serrano and his staff are the most knowledgeable, professional, and courteous immigration law experts I have found in the Greater Houston Area.”
2
Excellent communication and responsiveness, keeping clients informed and addressing their concerns promptly
“Always engages and remembers his clients! Always gives the best advice and makes sure everything is resolved.”
3
Affordable and flexible payment options, including payment plans, making legal services accessible
“They also have great payment plans!”
4
Trusted and respected in the legal community, with many positive reviews and recommendations from both clients and fellow attorneys
“I have referred many friends and colleagues to this firm over the years because they handle their cases with the utmost professionalism and care.”
5
Passionate about achieving the best possible outcomes for clients, going above and beyond to ensure their needs are met
“Eric is an excellent attorney. He's known in the community for his commitment, passion and dedication to serving his clients with the upmost professionalism.”
Cons
1
A minority of clients reported dissatisfaction with the level of service and communication, feeling their case was not handled as effectively as promised
“I honestly don't know how this man has a 4.8 rating. I'm sure he probably pays google to delete his negative reviews. Heres an HONEST review.”
2
Some clients noted concerns about the firm's responsiveness and transparency, with a few instances of delayed communication or unclear billing practices
“He was extremely unhelpful and did nothing for our case in the 4 weeks that we had him represent us.”