Reviews

Top review highlights

Pros
1
Helpful and responsive communication
“Very helpful and kept in touch with me regarding my case. Always available to answer my questions and call me back when needed.”
2
Positive customer service experience
“Very nice staff and pleasant to deal with.”
3
Long-term client satisfaction
“I have used them for 20years and I recommend them.”
Cons
1
Lack of follow-up and responsiveness
“They have not even tried to get back In touch with me and we're rude after they tried to convince me to hurry up and sign as if it were happening super fast.”
2
Attempts to take advantage of clients
“They tried to get me to sign a power of attorney and fee agreement on my phone without reading it. It stated I would give them 25% of any money I had already received and 45% of any future money.”
3
Poor communication during settlement process
“Valentina Diaz was completely rude when I asked her questions regarding my settlement. This process is completely foreign, so you have to put trust into who your dealing with. She was not only condescending with her responses, but sounded completely inconvienced by me.”
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