Reviews
Top review highlights
Pros
1
Highly effective in negotiating with insurance companies and obtaining favorable settlements for clients
“Once I hired his office, they took over handling the claim and filed a legal claim. It took longer that I had hoped, because Nationwide tried every legal tactic to avoid paying, but in the end Fitts forced them pay for all my damages, attorney fees, penalties, and interest.”
2
Provide personalized and attentive service, making clients feel valued and cared for
“They are super hard-working, really nice, focused and amazingly attentive. And on top of all that, they got us outstanding results.”
3
Demonstrate expertise in insurance law and understanding of policy nuances
“These guys understand the nuances of insurance policies and they get their clients the most money possible!”
4
Communicate effectively and keep clients informed throughout the legal process
“They always explained to me what was going on so I understood everything.”
5
Deliver excellent results, often exceeding client expectations
“The results achieved by this firm's efforts far exceeded my expectations.”
Cons
1
Occasionally slow in providing updates or resolving cases, causing frustration for some clients
“Still waiting for my settlement. Not sure how I rate amongst anybody else, but it's really frustrating. An update on my case, after a year of hearing nothing, would be greatly appreciated.”
2
A small number of clients reported poor service or unsatisfactory outcomes
“Did not put any effort into my Hurricane Harvey suit against my insurance carrier. I called to get a status of my case and they sent me a letter saying they were dropping me as a client after 8 months of doing nothing.”