Reviews
Top review highlights
Pros
1
The law firm successfully handled the client's EB-1A immigration petition and provided a professional, experienced, and supportive service
“Zhang & Associates successfully handled my EB-1A immigration petition for a success-related flat rate fee (total 5000$, excl. USCIS fees, mid”
2
The firm was responsive and provided prompt answers to the client's questions throughout the process
“Throughout the process, I always knew what to do and felt at ease without worrying that something would be forgotten or messed up. Questions were answered promptly and comprehensively.”
Cons
1
The firm charged for unnecessary or unjustified fees, such as for responding to a Request for Evidence (REF) and for a temporary approval
“The firm charged me for responding to NOIR for $3600, while I know from my friends that other firms haven't charged them for responding to NOIR. The firm charged me for TEMPORARY APPROVAL (not final approval) as described above.”
2
The firm was unresponsive and rude to some clients, with reports of staff being unhelpful and even yelling at the client
“The staff is very rude. Jerry Zhang is not even in USA. We had to call several times to get the job done. The attorney I was dealing with yelled at me several times.”
3
The firm did not provide a refund or remedy after a client's immigration petition was denied or revoked, even though the client believed the firm was responsible
“In opposite of my contract, the firm didn't pay back my money after getting denial letter for my I-140. The lawyer said it is not really a policy of the firm to withhold such funds in the event of revocation as such revocations have not really occurred until the past year.”