Reviews
Top review highlights
Pros
1
Excellent service and professionalism from the attorneys
“At Serrano law firm you will get that and more. The best attorney in Houston.”
2
Knowledgeable and experienced in immigration law
“Mr. Serrano is very knowledgeable and smart. Does a great job. Always stays on top of your case or application.”
3
Attentive and responsive to clients' needs
“He is very accessible and supportive through the tough process of immigration law.”
4
Successful in achieving positive outcomes for clients
“He helped me in order to get my citizenship. He is very nice, calm & polite.”
5
Affordable and flexible payment options
“Flexibilidad para pagar sus honorarios profesionales.”
Cons
1
Lack of communication and delayed case progress
“After 4 months of not a word, I contacted him and learned he had not even served my spouse with papers yet.”
2
Unethical practices and dishonest behavior
“Me robaron literalmente $500. Increíble pero cierto, puedes confiar algún trámite legal en manos de una oficina donde no se tengan los valores correctos.”
3
Difficulty in reaching the attorneys or getting a response
“Called them they told me they will call me but nobody call , no voice-mail nada....they must have so many business that they dont need mine”