Reviews
Top review highlights
Pros
1
Knowledgeable and helpful attorneys who explain things clearly
“Liz Roughton explained everything clearly for me to make a well informed decision about how to proceed with my case.”
2
Excellent customer service and professionalism
“Liz Roughton was very helpful, professional and kind. Five stars”
3
Timely communication and updates on cases
“Liz Roughton was very thorough and professional in answering all questions I had and explaining the process”
4
Compassionate and understanding staff
“Liz Roughton was very helpful and answered all my questions with compassion and caring and polite”
5
Effective in handling legal matters and achieving favorable outcomes
“McDonald Worley got me the squared away in less than 6 months. Smooth process.”
Cons
1
Lack of communication and updates from the firm
“Zero communication, updates, or general information. I would not recommend.”
2
Difficulty in reaching attorneys and staff
“I called and a lady, Liz Roughton, helped me out immensely!!! She was absolutely amazing, she answered any/all questions that I had thrown her way”
3
Delays in resolving cases and distributing settlements
“It's been more than 90 days. I've emailed several times recently asking for update, haven't gotten any response yet.”
4
Concerns about transparency and fairness in fee structures
“the lawyers amount was twice as much as my settlement. Plus they took out for medical liens which was not told to me before I secured them for attornies.”
5
Inconsistent experiences with different staff members
“I called and the secretary was very friendly and did her best to update me on my mesh case and answered all of my questions quickly and sufficiently.”