Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and helpful customer service representatives
“Moniquea Pettway was great to work with! She was able to quickly assign me an attorney who is perfect for our situation.”
2
Efficient process for getting legal assistance
“The process was very easy and thorough. And my problem was resolved with the quickness.”
3
Knowledgeable representatives who explain benefits clearly
“Tamara was very helpful, patient and professional when she answered the phone and described plan benefits.”
4
Representatives go above and beyond to meet customer needs
“Tamara Kilonzi really took out the time to understand my needs. She was patient, kind, and understanding of the stress of my situation and resolved the concerns and issue that occurred.”
5
Positive overall customer experiences
“I am very pleased with the assistance provided. Moniquea has been very insightful, attentive and pleasant to speak with.”
Cons
1
Difficulty getting matched with an appropriate attorney
“I've been trying to prepare a very simple simple trust and have spent ove”
2
Slow response times and lack of follow-up
“It is a rip-off don't pay their premium it is a waste of money. When you ask for benefits they do anything not to pay, since they are not regulated you can't even file a complaint with the insurance regulator.”
3
Attorneys in their network may not accept cases or return calls
“I was referred to counsel (only after I raised a complaint) in a different state than the state where the real estate is located. When we called LegalEASE to ask for a referral for a lawyer in the appropriate state, the representative apologized for the obvious mistake.”
4
Limited coverage and high out-of-pocket costs
“They only give $1700.00, sounds like a lot, but when attorney retainer fees are ”
5
Frustrating experiences dealing with the company
“Unlike the comments I've seen, LegalEase has been great when I call them to get questions answered regarding my benefits. Only problem is, those benefits aren't all that great...”
