Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from helpful representatives
“I just called in to TX Law Shield and had a wonderful lady named Dory that was so efficient, and courteous !! I was impressed and feel even better about this company.”
2
Reliable legal defense and coverage for self-defense situations
“Legal defense for self defense I would not leave home without it.”
3
Valuable educational resources and seminars for gun owners
“I attend their classes regularly!”
4
Peace of mind and protection for responsible gun owners
“It's a comfort to know they're there if I need them.”
5
Reasonable and affordable pricing for the coverage provided
“Great comalny”
Cons
1
Inconsistent and unreliable customer service experience
“HORRIBLE CUSTOMER SERVICE. Signed -up initially with the re-occurring billing. Tried to cancel last year via email, just got a big run around, and had to dispute the payment with visa.”
2
Challenges with cancelling memberships and recurring billing issues
“For Pete's sake, don't be 1 day late on your monthly payment or you'll receive daily emails threatening to cancel you membership!”
3
Concerns about the quality and competence of assigned attorneys
“The lawyer in Chicago is a joke, he will try to extend your case as long as possible.”
4
Limitations and exclusions in the coverage provided
“No Coverage if You Are Charged with a Criminal Act”
5
Difficulty obtaining membership cards and information
“Have been trying to get a card for several years. Customer service is very nice but the fact that they can't send a card has been a problem.”
