Reviews
Top review highlights
Pros
1
Excellent customer service and communication with the legal team
“Every person who handled my case was proficient and extremely helpful.”
2
Efficient and timely case resolution
“They have very fast service on cases.”
3
Knowledgeable and helpful staff
“They are very knowledgeable about everything that I had questions, they made sure I was comfortable and that my process would be a easy one.”
4
Strong advocate for client interests
“They went above and beyond for our case. I wasn't satisfied with our first clinic so she sent us to a new one she recommended right away.”
5
Compassionate and personalized approach
“She was kind and gentle along the whole process, she communicated effectively and diligently in a timely manor every time, all of my questions were answered and she gave me assurance throughout everything.”
Cons
1
Lack of communication and updates on case status
“I have yet to receive a call in the las”
2
Unresponsive and unavailable case managers
“We call the front desk and leave messages for her she never returns the calls and i know we should know something by now being that we're 7 months in.”
3
Slow case progression and lack of transparency
“The insurance company has legally 3 years to give an answer to your case! so what is the purpose of having an attorney ?!!! if we are just gonna wait till they feel like paying!!”