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Reviews
Top review highlights
Pros
1
Responsive and communicative staff who keep clients updated on their cases
“Cathy, Adriana, and Julia were absolutely phenomenal—always helpful, informative, and incredibly responsive throughout the entire process.”
2
Commitment to client satisfaction and going above and beyond
“They will forever be in my favor and i will always recommend them to ANYONE with a personal injury.”
3
Professionalism and expertise in handling personal injury cases
“Extremely knowledgeable and was able to answer all my questions about my case.”
4
Prompt and efficient service in resolving cases
“My experience with Lassiter Law Firm was the best ! Everything was done in a timely manner, and it took less than a year to have my claim closed and done.”
5
Compassionate and caring approach towards clients
“They made things so much easier for us. I highly recommend this firm!!!”
Cons
1
Lack of responsiveness and communication issues
“If I could give ZERO stars, I absolutely would. Every time I call, I'm met with the "assistant" Victoria, who has no answers and can't provide any updates.”
2
Concerns about the firm's practices and potential for client exploitation
“This firm is either incompetent or outright scamming people out of their settlements. The recent positive reviews? I wouldn't be surprised if they were fake or paid for.”
3
Delays in case resolution and unsatisfactory outcomes
“It's going on 8 months thry been telling me the same thing since august. Called today she didn't even have the right info for my case poor communication know one Is available or in meeting never get contacted back never”
4
Unprofessional and rude staff behavior
“Be ware of this attorney he does not pay what he owes. We are a rental car company that provided a rental for his client based on his word that he would pay. He completely stood us up for the entire amount of $2,602.81. His assistant Yvonne is flat out rude and unprofessional.”
5
Inconsistent quality of service and client experiences
“What a difference a good law firm can make. Professional and personal attention from beginning to end. Thank you Lassiter Law Firm!" and "This Law Firm is very professional. They're on their p's and q's when it comes to helping the client, and I like going in the office because the service is never a wait." contrasted with "The worst law firm ever! Never get updates. High turnover of employees. Staff is always changing.”
