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Reviews
Top review highlights
Pros
1
Responsive and attentive staff who keep clients informed throughout the process
“Amber is by far the best case manger. Good communication skills , she kept me updated on everything that was going on with my case.”
2
Successful in obtaining favorable settlements for clients
“Parks law firm helped me resolve everything in a very timely fashion and took care of all the paperwork.. thank you for your time and service..”
3
Bilingual services available to accommodate diverse clientele
“They also made sure I was fully aware of all the possibilities and outcomes of my case.They also made sure I had the best of the best health care and took care of my pain.”
4
Personalized and caring approach, treating clients like family
“This was a difficult case and they WON it! I highly recommend Parks Law Firm to anyone seeking an excellent accident and injury attorney. Thank you John and Parks Law Firm for taking me under your wing and treating me like family during one of the most difficult times in my life!”
5
Efficient and timely processing of cases
“My case was settled quick and efficiently and they settled in 6 months.”
Cons
1
Lack of communication and updates with some clients
“They will not call you for months to give you an update on your case. It is very hard to get in contact with your case manager.”
2
Slow responsiveness and delayed resolution of cases for some clients
“It's been almost a year since I've even heard something from these people at this point I'm just kind of lost and have no idea what's going on i've been calling and getting hung up on nobody knows who my case manager is it's just a big mess and I really wish someone would contact me and let me know what's going on”
3
Inconsistent quality of service and client satisfaction
“Parks is great, they communicated very well and kept me up to date on everything. Dulce explained everything to me when it was time to pick up my check. Tony was also a major key in helping me with any questions and keeping me updated. Great Law Firm”
4
“Jorge is the one helping us. We were in a car accident back in March and there has been absolutely no communication. We finished physical therapy and have no idea what is next to come or where we stand."
4. Concerns about overcharging and not maximizing client compensatio”
5
“they took so long and never kept their word on any of the things they said. From them getting me my damages check to when id get my check. They never called me I had to call them they took 1200 and I got 1200 which is literally half of what was left from the Dr. I was screwed out of 3800 plus 1200 because of them"
5. Difficulty reaching case managers and getting timely response”
6
“I definitely don't recommend parks law firm, I could never speak to my case manager, no matter how many times I called, I saw that Thomas Michael replied to the other reviews, tried calling him a few times and he doesn't answer either”
