Reviews

Overall rating

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4.6 7 reviews

Tara

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04 Sep, 2024
I have had Carole as an attorney since 2018. She really knows how to handle military personnel cases which are complex enough but she also handled and won my family law case which the Respondent was a Houston police officer going through criminal proceedings, for 5 years. To this day she's my go to for returned counsel and enforcement, and I live out of State. I would trust her over anyone. She's worth every penny and has unwavering integrity! I wouldn't go to battle with anyone else!
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Anonymous

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25 Aug, 2021
I sought out Carole’s representation after several frustrating attempts to pursue a no-contest divorce over the span of two states and two years. Carole provided rock solid representation that I grew to appreciate from the moment I scheduled the initial intake to the day I received the decree of divorce in the mail. She and her staff made every effort to communicate clearly and effectively despite the time difference between us. In fact, 100% of our correspondence was done same-day with the majority of that often occurring within the same hour. Those small details of effort don’t seem like a big deal until your assets and livelihood are at risk. Retaining an attorney was never something I looked forward to but Carole Cross is worth the investment, especially when her firm makes it easy to connect every dime to every action.
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David

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20 Apr, 2020
When I first started this process in Japan. Carole was a straight shooter from the get-go. She did not hold anything back and told it like it is. She let me know what I was entitled to and what my spouse was entitled to. Though at times I was wishy-washy, Carole showed compassion and empathy during my case. Carole KNOWS military rights! If I had to do it all over again she would most definetly be my #1 choice!
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Anonymous

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10 Oct, 2019
I'm divorced but entitled to a portion of my former spouse's military retirement. I applied with DFAS and was denied. I spoke with Carole and sent her a retainer. The case was complex because the wording in the 20 year old original divorce decree was not correct. Carole got everything straightened out and then when my ex-spouse wanted changes before he would sign the final paperwork, she went above and beyond to reword certain phrases to please him...although the meaning did not change and I still got exactly what I was entitled to. DFAS has now accepted the request for my spousal military retirement. I had told Carole that money was a real issue, and she said she would take measures to keep the price down where she could. It meant there was a little more work for me, but I was happy to do it so it wouldn't cost so much. I just received a refund of a large portion of the original retainer fee I had to pay. Carole accomplished exactly what I wanted her to. She kept me informed every step of the way, and explained everything so I could understand. She was also thrifty with my money! Carole knows military law and how it relates to families inside and out. She knew every single detail of what DFAS wanted and how to get the info. My former spouse told me numerous times that certain information was not available to him. Carole knew EXACTLY how to get the information. I would highly recommend Carole Cross. She's extremely knowledgable in her area of law practice, she's straightforward, and she knows all of the ins and outs of dealing with the DFAS and uncooperative former spouses. I'm very happy with the service Carole provided. Former Military Spouse
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Anonymous

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07 Oct, 2018
Carol was kind enough to take my consult on Sat since I arrived home from a military trip to learn my wife filed. She walked me through the process and kept in touch during the period we were reconciling. In the end, we worked it out. Her office returned a partial retainer several months later after the case was dismissed. My wife's lawyer was not so kind. I have said the next time she files for divorce I have first dibs on Carol. :)
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Anonymous

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15 Jan, 2014
Carole lost my case for me. She embarrassed me in front of the judge due to her condescending behavior and child-like attitude. She spoke to the witnesses as if she were a 13-year-old girl who was coping an attitude because her mother wouldn't let her go to prom. She rolled her eyes, scoffed, and blantantly disrespected the witnesses. I could tell the judge was completely unimpressed with her. I believe the judge might have taken my case more seriously if Carole hadn't been so unpleasant and unprofessional.
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Denise

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20 Nov, 2013
Mrs Cross was my dad's attorney she was fantastic. She cared for my dad every step of the way. My dad was disabled and in a wheel chair his soon to be ex wife beat him up and took everything out of the home furniture cooking supplies microwave bed towels even took the toilet paper. My dad was in a wheel chair as I mentioned earlier he could not take care of him self. I ended up packing up his belongings which wasn't much left and brought him to my house to live. Carol helped my dad sell the house so his ex wouldn't be able to move back in and keep the home. My dad made every payment on that house. Well Carol got that house to sell fast and at a good price too. My dad is now divorced and was so happy to be away from that crazy ex wife of his. My dad passed away in Feb of this year. Thank you Carol and your team for taking care of my dad. He sure thought highly of you. His daughter Denise
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