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Reviews
Top review highlights
Pros
1
Excellent and professional service with a caring and attentive staff
“Excellent service, the staff is very friendly and cordial, always attentive. Everything works very fast!”
2
Prompt and efficient case handling leading to successful outcomes
“I am very grateful to the Ortiz Law Firm team. My case was very complex, and thanks to their great team, everything went well. Thank you all for your help!”
3
Transparent and honest communication throughout the process
“The Ortiz Law Firm is very professional, they have always been honest, transparent, and in constant communication about everything during the process.”
4
Multilingual and culturally competent team that understands client needs
“Excellent service, the staff is very friendly and they speak our language!”
5
Highly knowledgeable and experienced immigration attorneys
“Tessy Ortiz is an extraordinary lawyer! Her knowledge of immigration law is very broad. She looks for alternatives to help clients within the law. Very honest and professional.”
Cons
1
Inconsistent and poor customer service experience in some cases
“Very bad service, they lied to me at the first interview, they told me to get married after 6 months, I went again and they said no, you are not eligible for a green card or anything.”
2
Concerns about transparency and honesty in handling some cases
“Don't waste your time with them!! Not only they doubt you but hardly fight for your case. They get frustrated when you call them for any updates.”
