Reviews

Top review highlights

Pros
1
Excellent communication and transparency throughout the legal process
“Communication was prompt and transparent, and I never felt lost or confused about the next steps.”
2
Knowledgeable and experienced immigration lawyers
“This is the law firm that delivers results. Talk about a team with Professional experience, requisite knowledge of immigration law, great counsel and representation.”
3
Compassionate and caring service
“She really made me feel comfortable with my difficult situation and I felt like she genuinely cared.”
4
Efficient and timely case handling
“They got it together more/less than a month.”
5
Flexible payment options
“They also offered a payment plan which helped us a lot.”
Cons
1
Inconsistent and poor communication from the firm
“I had to chase her down to find out how my court case ended up over a week later. Multiple phone calls, text messages, voice mail was always full, emails unanswered.”
2
Attempts to push clients to pay over the phone rather than in-person
“They had much interest in that we pay the appointment for the consultation by phone...”
3
Concerns about the legitimacy of some positive reviews
“Also some of the reviews don't seem genuine, they look really fake.”
4
Lack of follow-through and unsatisfactory case outcomes for some clients
“What did they do? Nothing. All they had to do was show was legal papers, them as lawyers they should know that, but of course they don't care about their clients.”
5
Unprofessional and dismissive behavior from staff
“The front desk lady made a slick comment to me over the phone.”
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