Reviews

Top review highlights

Pros

Excellent communication and responsiveness from the legal team, with frequent updates and prompt responses to questions

“Judy and Kaitlyn took care of everything while I focused on healing. Best decision. Good communication, professional attitudes, and overall good service. I was briefed every step of the way and all my questions were answered.”

Experienced and knowledgeable attorneys who fight hard to get the best outcome for their clients

“Blake and his team took my case knowing it was an uphill climb the whole way, even cautioning me that it would be extremely unlikely to have success. He was thoughtful, thorough, and genuine as he kept me well informed of what was happening before, during, and after my case was handled.”

Compassionate and understanding approach, with the team treating clients like family

“The Carlson Law Firm team was professional, organized, and genuinely caring. They delivered results that exceeded my expectations and made me feel valued as a client.”

Efficient and effective legal services, with clients reporting positive outcomes and timely resolutions

“They did such a great job. Their communication is excellent. It was easy to pick up the phone and call whoever I needed to talk to. They are extremely professional.”

Transparent and fair billing practices, with no hidden fees or surprises

“I found Ms. Coe to be very transparent, and she made this process seamless.”

Cons

Occasional issues with communication and responsiveness, with some clients reporting difficulty reaching their assigned legal team members

“Horrible experience with these people. The paralegal Cecilia is very unethical with her work and dishonest. This office is money hungry and don't really care about the clients they only care about the money.”

Delays in case progress and resolution, with some clients expressing frustration over the length of time it took to reach a conclusion

“I was involved in a car accident and sought help from this firm. My legal assistant Michelle Gunera and lawyer Jody Leake provided excellent customer service! I cannot thank them enough for all the effort they put into my case. It was an amazing feeling to know that Ms. Gunera and Mr. Leake were dedicated to my case and constantly kept me up to date on what was going on. [...] Unfortunately, the communication is extremely poor. There is never another lawyer or individual who can speak to you about your case or answer any questions that you may have.”

Inconsistent quality of representation, with some clients reporting less than satisfactory experiences with certain attorneys or paralegals

“Horrible, lazy, no communication, their so called clinics and doctors are the worst, DO NOT CHOOSE THIS LAW FIRM, FOR ANYTHING, DON'T WASTE YOUR PRECIOUS TIME WITH THESE MORONS.”