Reviews
Top review highlights
Pros
1
Exceptional customer service and communication from the legal team
“Jody Leake and Amanda Wood were amazing. I was always well informed about my case and received phone calls to check on me and hear about how my treatments were going.”
2
Highly knowledgeable and experienced attorneys who fight hard for their clients
“Blake and Judy was a great help! Kept me and my uncle updated through out the whole case and left us very satisfied!”
3
Personalized attention and care for each client's unique situation
“Steve Walden and his team including Jami Nance were exactly what I needed. He ran interference for me during a painful divorce. Carlson Law Firm exudes a strength and confidence, which empowers their clients.”
4
Efficient and timely handling of cases, with regular updates provided
“The Team's communication was timely and very helpful answering questions or concerns about my case.”
5
Compassionate and supportive approach, treating clients like family
“The Carlson Law Firm has definitely exceeded my expectations as far as customer service and professionalism. They truly care about helping those in need of legal assistance and getting the best outcome possible.”
Cons
1
Lack of communication and updates from the legal team in some cases
“Horrible communication case has been on going for over 1 year and 6 months when told it will only take 6month-1year. Been kept in the dark about the whole case not email no call backs after leaving several voice mails.”
2
Concerns about transparency and billing practices in some instances
“They charge me over $5000. My case should've been superquick. We have no children together and only own one home together.”
3
Potential issues with staff competence and professionalism in certain cases
“The paralegal Cecilia is very unethical with her work and dishonest. This office is money hungry and don't really care about the clients they only care about the money.”