Reviews

Hired Zimmerman law firm for my custody case. The first person i spoke to was the office assistant. Explained my case and requested fees. She said Ms Zimmerman was out of town but that she would call her and get back to me soon. She called back stating that could take my case and quoted a fee. It seemed low so i asked what the payments would be. The assistant stated that was the full fee but that if the case turned or more complicate or went of a long time then anticipate i might be asked for then. I paid the fee that day. I then didnt hear from anyone for always 2 weeks. I was in a panic not knowing if my answer had even been sent to the court. It was dur beginning of Nov. Our first phone appt was set for an evening but ms Zimmerman never called. When i called the office she stated she had forgot and would call me that even. We went over everything and i was advised to start working on my discovery questions. There was minimal contact between ms Zimmerman and after that. Most correspondence was with the assistant. I needed to speak directly to ms Zimmerman around Jan and made a few requests over a few days. After about a week she emailed me stating she would not continue to work on my case till i brought my accout current. Stating i had missed 2 monthly payments. What was due was not in the email and since i had never received bill and thought i had paid the entire fee upftont i was cometely confused. I sent numerous emails, texts, phones and voicemails eventually begging someone to reply to me and jusy tell me how i could get it current. I actually had to contact another attorney to find out what my rights were. She advised me on what to say and do. Once i did that i finally received a response and owe quite a bit more. I had to pay it, we were months into my case. The process continued on doing discovies ect. In Feb the assistant notifies me of my court date that is set in 36 hrs. Im completely surprised. Hours of calls and text message and i have found out they knew about the court date since Dec. Theyre place was to postpone because they weren't prepared but had learned at the last minute that couldnt happen. My options were court unprepared, enter into an amicus agree that the other side was proposing or fire my attorney and try to start over. Really the only option was the amicus which i was adamantly against. Mr zimmerman called begged me to give them the opportunity to fix everything. They were even going to cover half the amicus costs and let me pay out the rest. They would send paymeny immediately. They said its best to be first one payed. After the amicus was assigned i didnt talk to my lawyers again. Not until the amicus never reveived payment and came after me 2 months later. My lawfirm mailed an important, time sensitive payment regular mail and never followed up to make sure payment was received. They have nothing to show proof of that first check being sent in Feb. I have ultimately lost this custody case. My lawyers couldnt be reached the entire day the recommendations came out. The sent me a detailed explanation of why i lost why i verified thru the amicus was completely false. And now its been 5 days since i asked for some kind of billing stated on case and still have not received it. Child custody is just too important to deal these kind of issues. Beware of this lawfirm