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Reviews
Top review highlights
Pros
1
Highly responsive and attentive staff that keep clients informed and updated throughout the process
“Irma kept me updated through all the process about my case and they were always available to answer any questions I had. Really great customer service and case was settled under a year. Outstanding.”
2
Dedication and commitment of the attorney and team to achieving the best possible outcome for clients
“From the moment I first contacted them about my case, I was impressed by the importance they placed on my situation. The staff and legal team at Lazcano Law Firm are truly exceptional - always on top of things and dedicated to achieving the best possible outcome for their clients.”
3
Personalized and compassionate approach, with a focus on client well-being
“They really made a difference in giving me peace of mind. From Sam keeping me updated on a regular basis and answering my questions, Patsy working hard to get my claim taken care of, Daniella for helping keep me connected.”
4
Efficient and timely resolution of cases
“They handled everything and always kept me updated. I recommend them 100%!!”
5
Transparent and honest communication throughout the legal process
“They explained everything in detail. They would follow up on my 2 year old daughter and I after receiving therapy.”
Cons
1
Some clients expressed disappointment with not being able to meet the attorney in person
“Great service and very helpful staff, highly recommended. Although my case took longer than I expected they made sure I was given updates and checked on my well-being. I would give it 5/5 stars but I never met the attorney, Mr. Lezcano.”
2
A few instances of poor customer service and lack of responsiveness from certain staff members
“Me pareció muy mal la respuesta que me dieron cuando les llame para pedir información y la Srita que me contestó me dijo que me iba a atender un Sr Jaime y no me supo informar nada.”
