Reviews

Top review highlights

Pros
1
Friendly and helpful staff
“Friendly staff”
2
Provides quality legal services for low-income individuals
“If you don't have much income then legal aid is the best place for you to get quality services.”
Cons
1
Difficult to obtain legal assistance, even for those in need
“Low income and NEED legal help but get refused. And the paralegals have very rude attitudes.”
2
Denies applications for assistance without clear explanation
“So I have had to deal with a case now since 2021 and I cannot afford a lawyer this is the only place to get a lawyer in Gregg county for free and yet had been denied again I guess it would have been against codes but they didn't specify anything on what they were going against.”
3
Fails to assist with important legal matters, such as child custody
“I have tried to get help with the custody of my kids this service will not help me they turn down my application every time for years now this is a terrible program I miss my kids for years now because they won't help me they denied every application”
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