Reviews

Top review highlights

Pros
1
Excellent and responsive customer service, with staff being described as "amazing", "wonderful", "professional", and "attentive"
“Excellent staff, you will not regret for one moment. Christina, Ernie, and especially Lisa and Attorney Juan Zamora. Thank you from the heart.”
2
Successful in achieving favorable outcomes and settlements for clients, often exceeding their expectations
“My case settled for almost 2 Million after my husband's car accident. Thank You Mr Zamora and Simi for everything you did for us you changed our lives for the better!”
3
Effective communication and keeping clients informed throughout the legal process
“Clarissa really helped to answer all of questions and she would always respond to any of my calls that I had!!!”
Cons
1
Some instances of poor communication and lack of responsiveness, with clients reporting difficulty reaching the office or receiving delayed information
“I understand that my case was not the best in any way shape or form and although I appreciate their help and understanding, it was truly mind boggling the amount of trouble we went through to get any response from them.”
2
Concerns about unprofessional and disrespectful behavior from certain staff members, particularly in their phone interactions with clients
“The females that answer the phone sound like they just came back from downtown! Loud, disrespectful, Which tells me they're not educated in professionalism and they're definitely not intelligent.”
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