Reviews
Top review highlights
Pros
1
Excellent and thorough legal representation
“Excellent Legal Representation!!! Don't waste time contacting other lawyers, if you are in need of immediate results, contact Underwood Law Office. They are complete and thorough, they keep you informed every step of the way.”
2
Helpful, responsive, and professional staff
“I've been working with Jessica and she has gone above and beyond. Throughout the process she has been helpful, responsive and assisted me. She made the process easy.”
3
Upfront and honest communication
“Mark was upfront and honest with me. He made sure I knew what was happening with my case every step of the way. He told me upfront about the expected timelines and any delays were communicated to me right away.”
4
Successful in resolving complex cases
“I highly recommend Natalie Hall of Underwood Law Office for assistance with Social Security Disability problems. She is knowledgeable of Social Security laws and procedures, and was successful in resolving a complicated disability issue.”
5
Caring and compassionate approach
“Mark and his staff were very kind and understanding at every turn. They truly care for the people and families they work with.”
Cons
1
Overpromising and underdelivering
“To the overly confident attorneys: it's one thing to under-promise and over-deliver, but quite another to over-promise and under-deliver. Disappointing doesn't even begin to describe it.”
2
Difficulty negotiating and securing favorable outcomes
“Nick, unfortunately, does not exhibit the tenacity required to secure the full extent of what is rightfully owed to you. In my experience, his negotiations yielded only a sum sufficient to cover my legal fees, leaving me with nothing to compensate for my claims.”
3
Rude and unprofessional staff
“Called to book a consultation and was greeted with rude staff.”