Reviews
Top review highlights
Pros
1
Knowledgeable and hard-working staff who treat clients with respect
“Michael and his staff are very intelligent and hard-working and treat you with respect.”
2
Effective in navigating complex legal processes and advocating for clients
“Kim has confronted included: navigating through ratings, a point system that is morbid (loose half an arm, we pay you X, loose a hand we pay you y), battling insurance companies that are after the bottom line (not being at all concerned with your life), unscrupulous MD's who are willing to lie for a dollar or two, and, the crown jewel, adjustors whose IQ's are below zero. That is where Kim's job starts. She has offered containment in the face of distress, and frustration, as well as a word of advice that provided hope.”
3
Responsive and professional communication
“As soon as I called they were very responsive and helpful, very professional.”
Cons
1
Instances of rude and unprofessional behavior from staff
“Receptionist very rude and unprofessional, made sarcastic remarks when asked if attorney would call back soon, accused me of beating on office window.”
2
Difficulty in getting paperwork and documents handled correctly
“took 3 times to get paperwork correct, expected signatures on court filed papers with notary, though paperwork had peoples names wrong.”