Reviews
Top review highlights
Pros
1
Knowledgeable and hardworking staff who treat clients with respect
“Michael and his staff are very intelligent and hard-working and treat you with respect.”
2
Effective in handling complex legal matters, such as workers' compensation cases
“She has offered containment in the face of distress, and frustration, as well as a word of advice that provided hope.”
3
Responsive and communicative with clients
“Very quick to respond." and "As soon as I called they were very responsive and helpful, very professional.”
4
Provide excellent customer service and support
“The lady I spoke with on the phone gave me all of the information that I'm looking for and very helpful." and "They were very patient and courteous with me.”
Cons
1
Some clients have reported negative experiences, such as rude or unprofessional behavior from staff
“Receptionist very rude and unprofessional, made sarcastic remarks when asked if attorney would call back soon, accused me of beating on office window.”
2
Instances of ineffective or unsatisfactory service, such as delays or mistakes in paperwork
“took 3 times to get paperwork correct, expected signatures on court filed papers with notary, though paperwork had peoples names wrong, total waste of time”