Reviews
Top review highlights
Pros
1
Knowledgeable and hardworking staff who treat clients with respect
“Michael and his staff are very intelligent and hard-working and treat you with respect.”
2
Effective at navigating complex legal processes and advocating for clients
“Kim has confronted... navigating through ratings, a point system that is morbid... battling insurance companies... and, the crown jewel, adjustors whose IQ's are below zero. That is where Kim's job starts. She has offered containment in the face of distress, and frustration, as well as a word of advice that provided hope.”
3
Prompt response and scheduling of appointments
“As soon as I called they were very responsive and helpful, very professional.”
4
Knowledgeable and informative attorneys who provide excellent customer service
“Attorney Peacock and staff are very informative, communicative and offer outstanding competitive rates for service. Peacock has exuberant wisdom when you speak with him.”
Cons
1
Unprofessional and rude staff behavior
“Receptionist very rude and unprofessional, made sarcastic remarks when asked if attorney would call back soon, accused me of beating on office window.”
2
Lack of follow-through and communication
“Since my father's death in 2019, I have been ignored and mislead with absolutely nothing accomplished in his probate. I have had no guidance and direction and now I am left with a mess that I have to beg someone else to help clean up.”