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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable in bankruptcy law with a track record of successful client outcomes
“Viviana has been my attorney for 3 years now. She has fought relentlessly to advocate for me during very tough times, and always with kindness, grace, and results to help me and my family.”
2
Provides personalized attention and support to clients during difficult times
“Viviana is there for you from day one! She gives personal attention, which when you're going through something as personal as bankruptcy is as important as knowledge and expertise.”
3
Helpful and responsive staff that reflect the attorney's professionalism
“Viviana also has an excellent, caring staff who reflect Viviana's professionalism and dedication to providing the client with the best representation possible.”
Cons
1
Inconsistent communication and responsiveness, with delayed replies to calls and emails
“Calls were unreturned, emails took a minimum o”
2
Delegation of day-to-day tasks to overworked staff who may lack full understanding of the case
“Our case wasn't complicated, but early on I noticed that some details were being missed and some of the questions I had asked were answered incorrectly - costing more time and money.”
3
Potential for missed deadlines and mistakes that can jeopardize the client's case
“The final straw was when we dropped off a lot of documents to the office in response to a motion to dismiss - and the office filed a response that they had the documents - but then shockingly - failed to file them, causing our case to be dismissed completely.”
