Reviews

Top review highlights

Pros

Effective at collecting on past due accounts, even those considered uncollectible

“Zack VanMeter cold called us one day a few months ago and said he could collect old debts. Normally I would pass, but for some reason I liked his directness and I took him up on the offer. We are a small business in California and we don't have tons of bad debt, but we had a few in particular and he has delivered on both.”

Persistent and diligent in pursuing payments

“Zack is smart, articulate and very easy to work with. I'd recommend Zack and Tucker Albin to any business that needs help with collecting on past due accounts.”

Provides regular communication and updates on collection progress

“Daniel MeKeel has assisted our business immeasurably, collecting from customers who we never imagined we would recover from. It has greatly reduced our allowance for bad debt and kept our receivables healthy.”

Cons

Aggressive and rude sales tactics, with representatives that do not take "no" for an answer

“Just received a call from this place and the guy was completely rude! They act like they need the owner and know them even though they don't and instead of at least leaving a nice message they get rude and hang up!”

Questionable business practices, including potential fraud and misrepresentation

“All of the positive reviews are from Tucker Albin employees fake gmail accounts. I worked for the scam company and these are the types of things they made us do.”

Lack of professionalism and customer service, with representatives that use abusive language and make threats

“These guys are totally bullies who sent me and my employees alarming, threatening emails in an attempt to scam me out of money.”