Reviews

I needed a relatively simple legal document to deal with my father's estate, and a couple of people recommended John Hay. When he met with me, he told me I'd need a second document to cover my mother's death. OK fine; his logic seemed sound. He said the two documents together would be "no more than $450." He agreed to have the two docs prepared by the following Tuesday, which was a time-critical deadline for me (I needed them to handle issues at a local bank). I met with his assistant over the following days to deal with details. She was pleasant, but her mask was halfway down her face the whole time we were talking. I called the following Tuesday morning to make sure the docs were ready, as promised ... and they were not. Mr. Hay was telling me he should do paperwork for a full probate — which I knew I didn't need, at least not right then. So I pressed them to to deliver the docs I needed that day, as promised. And they did get them to me that afternoon, so I was able to meet my deadline. A few weeks later, I got a bill for $525 ... not the $450 Mr. Hay had verbally promised. Between the overcharging and the foot-dragging and Mr. Hay trying to sell me on services I didn't need, if I had to do this over again, I'd choose a different law firm.

Terry Sterling is one of the best West Texas and San Angelo area land, real estate, and oil and gas attorneys of the area. My family has used Terry for many real estate agreements and no other attorney fights the level that Terry does for our best interest. He is efficient, practical, and very reasonable to deal with. Thank you for all that you do. Brent Toliver