Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Candy is a SAINT. I will never go to anyone else to handle my auto claims. She always takes such good care of me and makes everything easy!”
2
Knowledgeable and responsive attorneys who fight for their clients
“Jessica, my attorney, was absolutely fantastic. She was knowledgeable, compassionate, and fought hard for my case. I felt confident in her abilities, and she kept me informed throughout.”
3
Positive case outcomes and settlements
“Thanks to their hard work and dedication, I received the results I hoped for. I highly recommend Wayne Wright to anyone needing legal support!”
4
Consistent communication and updates from case managers
“My case manager, Lynn, was incredibly responsive and answered every question we had with such care and in a timely manner. That was a huge relief when questions arose.”
5
Personalized attention and care for each client
“Sandra was always incredibly responsive and answered every question we had with such care and in a timely manner. That was a huge relief when questions arose. She truly cared, and her patience and kindness were appreciated during a very stressful process.”
Cons
1
Inconsistent communication and lack of updates from the firm
“I have had a bad experience always had to call my case manager everybody leaves you in the dark you literally have to remind them on everything if not you won't hear any updates.”
2
Concerns about the firm's priorities and treatment of smaller cases
“Please ensure that you have already won your case so they can collect a percentage. They have absolutely no plans on fighting for you.”