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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“The staff at Villarreal & Begum were very helpful, Margie Rodriguez went above and beyond to make sure she answered all my questions and assured me that if I needed representation she will do her best to make sure I am satisfied as one of the Villarreal and Begum clients.”
2
Knowledgeable and professional attorneys who fight hard for their clients
“Villarreal & Begum Law Firm has a very professional and friendly staff. When you walk in, they greet you with a friendly smile and ask if they can help you.”
3
Bilingual staff that can assist Spanish-speaking clients
“gracias a Villarreal & Begum Law Firm todas mis dudas estan aclaradas sus empleados son muy buenos y me dieron un trato muy bueno sus oficinas estan muy bien adecuadas y muy limpias y lo mejor de todo es que hablan en español”
4
Quick response times and timely updates on case progress
“I had a nice experience. I was nervious going there and within a few minutes I was put at ease. I was given a water and felt relaxed, not rushed.”
5
Compassionate approach that makes clients feel cared for
“First of all I would like to say how caring and friendly this firm is. I was treated with respect and they listened to what I had to say.”
Cons
1
Lack of communication and updates from the attorneys
“I'm sorely disappointed in them and just hope to never have to deal with them again once my case finally comes to a close. I'm sure they're great people and do their job well but the lack of communication has really soured my experience with them.”
2
Slow case progress and delays
“My case is ongoing but the process has not been good. I get the same excuses to my questions. My case manager takes days to response to my emails and messages through their portal system.”
