Reviews
Top review highlights
Pros
1
Excellent legal representation and expertise
“Valerie is amazing and has been supportive through the worst time of my life. She truly understands what I've dealt with and given me the guidance I needed in the worst time of my life.”
2
Compassionate and caring staff
“The entire staff were professional, compassionate, and caring. Mr. Ritchie heard my story, really heard it, and from that moment, he and the firm advocated tirelessly on my behalf.”
3
Responsive and communicative
“Valerie was incredibly patient and kept me informed every step of the way, making sure I understood the process and felt supported.”
4
Successful case outcomes
“Because of her dedication and expertise, my case was dismissed.”
5
Personalized attention and treatment like family
“Mr. Ritchie and his law firm showed a deep understanding of my personal situation and demonstrated empathy throughout the legal process. This helped me a great deal to get through this difficult time.”
Cons
1
Lack of communication and responsiveness
“My phone number was blocked I called from other numbers they block them as well. Unresponsive staff unless its about billing you.”
2
Disorganization and potential bias
“Mr. Derek Ritchie's disorganization and apparent bias towards me never returned my phone calls nor emails.”
3
Misleading information and broken promises
“Mr. Derek Ritchie stated he knew the Judge in courtroom 307 also that his neighbor was best friend with the Judge in 307 and would have my grandson back in my home in 6 months. If not we would do a press conference! Which never happened”
4
Excessive billing and nickel-and-diming
“When I received a copy of my file he had only file one motion and respond to letter from the other parties. Mr. Derek Ritchie's disorganization and apparent bias towards me never returned my phone calls nor emails.”
5
Lack of effort and poor case management
“Never use evidence in court resulted in additional delays and expenses I received invoices stating I had paid other seniors attorney. Who were working on my case!”