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Reviews
Top review highlights
Pros
1
Extremely helpful and knowledgeable staff that goes above and beyond to assist clients
“Talk about someone who is extremely helpful. You can not go wrong with Matt. 10/10 recommend.”
2
Highly responsive and accessible to answer questions in a timely manner
“Great experience, very helpful and all our questions were answered in a timely manner, I definitely recommend.”
3
Innovative and user-friendly software tools that simplify the patent process
“The Patent Pending Made Simple software was top level. We will be using them again for future inventions.”
4
Positive, supportive, and personalized service that prioritizes client needs
“It was a pleasure to work with Outlier. Samar was very helpful in initial and ongoing discussions and accessible for questions.”
5
Cost-effective and efficient patent services for do-it-yourself inventors
“The process was very simple (as the name indicates) and I was well-supported throughout with the option of white glove service.”
Cons
1
Occasional issues with responsiveness and communication from staff
“Not impressed by the initial run around and double talk i got from the staff i spoke to.”
2
Complexity of patent law and process can be challenging for some clients
“Patents are not so easy yet I'm sure you will feel comfortable working with Mr Shah so look no further for your patent partner.”
