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Reviews
Top review highlights
Pros
1
Highly knowledgeable and skilled attorneys who are dedicated to their clients' cases
“Mr. Ritchie truly listens to the client's wishes, and has even personally been available on weekends when visitation issues/concerns occurred.”
2
Compassionate and caring staff who provide personalized attention and support
“The paralegal assigned to Mr. Ritchie is Jozie. She continues to go above and beyond in all matters and consistently gets the job done.”
3
Successful track record of achieving favorable outcomes for clients
“Derek Ritchie and his team were instrumental in achieving a favorable outcome for my DWI case. Their professionalism, responsiveness, and strategic approach were exceptional.”
4
Prompt and thorough communication with clients throughout the legal process
“Valerie was exceptional. She was always available, kept me informed every step of the way, and made sure I understood the process and felt supported.”
5
Reasonable and transparent pricing for the quality of service provided
“Hiring Chase Butler was a mistake. He asked for a $1500 retainer and my money was used to just push paper, with no real progress made on my case.”
Cons
1
Inconsistent quality of service and communication between different attorneys and staff within the same firm
“Derek Ritchie would pass my case to everyone else, even though he told me he would take care of it personally.”
2
Potential issues with billing practices and transparency
“They kept milking me for money, and I paid thousands with nothing to show for it.”
3
Lack of responsiveness and attentiveness to client needs in some cases
“I called to get information for a consult, and the paralegal I spoke with was not helpful whatsoever, did not listen to my concerns, and did not provide sound advice.”
