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Reviews
Top review highlights
Pros
1
Excellent and attentive customer service from the staff
“The receptionist Michelle was very helpful and welcoming. I will definitely make Carabin & Shaw my first choice when it comes to my legal needs.”
2
Highly knowledgeable and professional attorneys
“Carabin & Shaw is an amazing firm! Stephanie Ibarra is very knowledgeable and helpful. She is always available to answer any questions I have and has an awesome personality!”
3
Compassionate and caring approach to clients
“Stephanie Ibarra put my mind at ease and made things so much smoother. She has been so wonderful with me throughout the whole process and made sure to get all the information and kept in contact with me while the case was ongoing.”
4
Prompt communication and updates on case progress
“Stephanie Ibarra was extremely professional, responsive, informative and personable. Her management style, duty performance and overall interaction with me put me at great ease.”
5
Successful case outcomes and high client satisfaction
“I am so grateful and thankful for the Care and genuine concern that Jamie Shaw and his staff showed myself and my family after an accident involving an 18 wheeler. They got me a great settlement.”
Cons
1
Inconsistent communication and lack of responsiveness from some staff members
“I called and left my number with the receptionist... no one called me back.”
2
Difficulty reaching attorneys or getting updates on cases
“It's always a pleasure to speak with the receptionist Ms. Mary! She is quick assisting me with my request. The attorneys on the other hand are very hard to get a hold of.”
