Reviews

Top review highlights

Pros
1
Excellent legal representation and advocacy
“Mrs. Roberson was the only lawyer that agreed to help me very last minute. No other lawyers would return my calls and pretty much didn't want to help me. She opened up and heard my case and concerns and made it easy for me from there on out.”
2
Responsive and attentive communication
“Mrs. Roberson's Assistant is on top of everything and responded to me right away with any questions or concerns I had.”
3
Honest and ethical approach
“She gave us correct advise to wait until right time. Not to rush. This will save out $$ and time.”
4
Personalized and caring service
“Jaclyn and her team made me feel so comfortable with the transition process of what me and my family needed!! She truly enjoys helping others and it shows through her hard work and dedication!”
5
Thorough and knowledgeable
“Ms. Roberson provided the most honest non-biased and professional advice that our family could have asked for. She has been extremely thorough and ensured that our family was making the smartest decisions possible as we navigated through the court system.”
Cons
1
Potential billing and transparency issues
“I entered an agreement with Jaclyn with a retainer of $5,500 in which she and her team indicated that they would let me know once I reached the halfway mark of that amount to address my situation at that point. Exactly one hearing later and after hours of gathering all of the evidence myself to provide her with the tools to assist in my case, I was given a notice that not only had all of my funds been depleted, I also owed her a balance.”
2
Lack of responsiveness and attention to detail
“Numerous important dates were missed and if it were not for me constantly following up with Jaclyn, they may have gone missed. I recall when she admitted the date timeline had passed weeks prior.”
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