Reviews
Top review highlights
Pros
1
The lawyer is knowledgeable and discusses all options with the client before making decisions, showing they have the client's best interests in mind
“She is very knowledgeable. She discusses all of your options with you before you make decisions and really has your best interest at heart.”
2
The lawyer's staff is responsive and returns calls promptly if the lawyer is not readily available
“Her staff returns all of my calls if they're not readily available.”
3
The lawyer works hard to get things done and the client is hopeful about the case outcome
“Kelly Matthews is working hard to get things done and I pray for us to win this case.”
Cons
1
The lawyer's firm failed to fulfill their promises, such as filing paperwork, arranging doctor appointments, and keeping the client informed, leading to missed deadlines and the client being left without representation
“After signing with the firm I was told that they would take care of every aspect of my claim. They said they would file all paperwork with the state, arrange for an appointment with a doctor that they know would look out for my best interest, & they would make sure to keep me updated every step of the way. Needless to say that never happened.”
2
The lawyer failed to communicate with the client, often not returning calls or responding to messages, leaving the client in the dark about the status of their case
“I have left numerous messages for Kelly Matthews fo”
3
The lawyer dropped the client's case just before a crucial hearing, leaving the client without representation at a critical time
“Kelly Matthews send me a withdraw letter stating I have degraded her and her staff. So now I have no representation for my upcoming hearing in one week and she is still going to receive payments out of my workman's compensation!!!”