Reviews
Top review highlights
Pros
1
Excellent legal representation and client care
“They really listened to my situation, and answered my questions without pushing me to sign with them.”
2
Effective in securing favorable outcomes for clients
“They were able to get the other driver's insurance company to pay the full policy limits.”
3
Responsive and communicative with clients
“They kept me informed of my case, got back to me quickly when I called, and got me WAY more for my case that I expected.”
4
Knowledgeable and experienced in handling various legal matters
“Mr. Barrus was extremely professional and honest. I am so happy I reached out to his office.”
5
Compassionate and understanding towards clients
“Compassionate, Understanding, Approachable and Trustworthy and have been very considerate in handling my case.”
Cons
1
Occasionally rude and unprofessional behavior from staff
“Extremely rude. I made an appointment with anticipation, I took the day off of work to be there on time... She told us that she was going to give us the appointment via phone. She asked if it was ok? I said well I took the day off. To which she replied" it'll be more efficient over the phone ".”
2
Slow or lack of follow-up on completed cases
“They have not followed up in about 10 years to collect any of what I am owed. I have not seen a penny of what is due and I constantly send requests for updates.”