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Reviews
Top review highlights
Pros
1
Excellent, responsive, and personalized customer service from the Shiloh Travel team
“Jomon Punnuse from Shiloh Travel and Tours is truly one of the best agent I have had the pleasure to interact with.”
2
Consistently high-quality travel planning and execution
“Everything including tours and transportation were taken care of for us so it was very relaxing, knowing we did not have to think about anything except when and where we were going next.”
3
Customizable and flexible travel packages to meet individual needs
“They have great staff support and good coordination. I recommend Shiloh for any travel needs.”
4
Knowledgeable and helpful tour guides that enhance the travel experience
“The tour guides were very knowledgeable about the culture and places we visited.”
5
Trustworthy and ethical business practices, including honoring refunds and credits
“For 6 months there was no response from vayama, but shiloh travels had customer service all through the covid season and they went above and beyond to get my refund processed.”
Cons
1
Some issues with hotel quality and meal choices in certain locations
“The Indian food at some places was not up to our expectations.”
2
Occasionally rushed itineraries that don't allow enough time at each destination
“Wish we had more time in London as one day was not enough.”
