Reviews

Top review highlights

Pros
1
Dedicated, knowledgeable, and effective representation in family law matters
“Ruby's dedication and honesty are incredible. She did the research, asked me hard questions, and fought for me and my children.”
2
Prompt and responsive communication with clients
“Ms. Bolton returns calls promptly. Her receptionist will advise when she is in court and when she will be able to return call or schedule a meeting.”
3
Reasonable and transparent fees
“I think her fees are very reasonable, I read a review someone stating Ruby charged to much money and she did not know the law or do anything on her case.”
4
Expertise in handling complex legal issues, including elder rights and custody battles
“She promised to act swiftly to cure an egregious situation concerning my aunt's elder rights, and she did so. The difficulties were solved within only a few hours.”
5
Providing personalized and compassionate service to clients during difficult times
“Ruby, Ruby Bolton is a BEAST in the courtroom she walked the dog on my case. She was truly a joy not only to watch in trial but to hear her delivery unstoppable and totally professional.”
Cons
1
Concerns about unethical practices and lack of transparency in billing
“They are way overpriced for incompetent legal professionals and staff. They wasted 8 months dragging things out which made them more money!!!”
2
Lack of communication and responsiveness to client concerns
“Worst law firm in the Woodlands, Texas !!!Completely incompetent and no true guidance. They wasted 8 months dragging things out which made them more money!!!”
3
Perceived mishandling of sensitive cases, such as placing a client in a mediation room with an abuser
“After years of domestic violence, Ruby Bolton placed me in a mediation room with my abuser. Mrs. Bolton then had me agree to conditions that were not in the best interest of my children.”
4
Instances of attorneys leaving the firm during a client's case
“The firm had some staffing changes that included the attorney who sold me on the firm leaving shortly after I paid my retainer.”
5
Concerns about the firm's focus on profitability rather than client outcomes
“All they cared about was the money. Paid $15k and got nothing out of it. Was told I had a great case and then was told to settle in mediation for standard rights.”
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