Reviews

Top review highlights

Pros
1
Highly professional and knowledgeable lawyers who provide excellent legal services
“Very professional and down home experience”
2
Compassionate and caring staff who make clients feel supported during difficult times
“They genuinely had my back, which is exactly what you need in situations like these.”
3
Effective communication and timely responsiveness to client needs
“Excellent communication and customer service from the very first phone call. They handled my needs quickly and efficiently.”
4
Strong advocacy and commitment to protecting client interests
“Teresa and her team work so hard for people. They are tough, smart, and aren't afraid to put in the work!”
5
Positive overall client experiences and high satisfaction levels
“I had a wonderful experience working with Hannah Kinney and her paralegal, Misty Lavoi for my divorce. The Deford Agency did such a great job from the initial contact with Katherine until the closure of the divorce.”
Cons
1
Instances of poor communication and lack of transparency regarding fees
“When it came time to need them, they were there for every step with guidance and support. These matters can be challenging enough, and they made the process easy and seamless.”
2
Concerns about the level of experience and competence of some attorneys
“They assign inexperienced attorneys such as Mrs. Deonee High, charge full attorney rates for basic clerical tasks, and completely lack both objectivity and clarity in their communication.”
3
Potential for bias and lack of willingness to properly research and address client concerns
“They ignore evidence due to bias and inexperience, and once they know you have money, they exploit it.”
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