Reviews
Overall rating
Doug davis
18 Nov, 2024
Every time I have had questions they have been answered in a timely manner.
Read more
Shary fernandez
27 Jul, 2024
No los Contraten 🙏🙏🙏 No tengo palabras para explicar el pésimo servicio que dan en esta oficina, me prometieron arreglar mi problema y lo único que hicieron es estar pidiendo Dinero y mas dinero no tienen idea de las cantidades que me pedían en menos de un año acabaron con mi dinero y tuve que cambiar de Abogado porque después de que mi cuenta se quedó en seros y cómo miraron que ya no había dinero simple mente me dijeron pues si quieres nos retiramos del caso y pregunté que es lo que realmente avían hecho y dijeron contestar correos electrónicos del abogado contrario 🥺 me siento estafada humillada y Decepcionada 😞 En mi vida quiero saber nada De Ellos
Read more
Luann walz
29 Mar, 2024
We just had 2 wills drawn up by Dustin. They were all very professional, friendly and helpful. Highly recommend.
Read more
Tiffany dubose
28 Mar, 2024
My experience was absolutely great!! Lori was SO helpful in getting everything taken care of.
Read more
L v mcmillan
21 Jan, 2024
My rating reflects my experience with the Tax and Accounting side of this business. I cannot speak to the legal side of the house, but after my experience with the Tax and Accounting side. However, I will pursue other firms to address my business legal matters based on this experience.
When using this Simplified Business Solutions I had two issues: 1) Communication and 2) Level of Service. I had four years of tax returns that I needed to file for business and personal which was clearly express in my intake process with the firm. I initially gave my information to the firm in August. I did not get the finished product ready to be sent off until January 2024 (5 months later).
The office overall didn’t communicate or follow-up well. I was told several times that the tax preparer would only contact me if they need something even though at the time there was nobody assigned. Documents like W-2s were missing and I was never contacted despite attempts to follow-up. Lack of communication between the tax preparer, Carey Stringer and I regarding needed documentation caused delays and four revisions of the tax returns. It was only in face-to-face meetings with the firm to review the returns were appropriate questions asked and given answers. I asked for follow-up calls and only got emailed responses.
Eventually, I had to take matters into my own hands and prepare a summary of all the financials into a table format the tax preparer was willing to accept because they were unwilling to go through all of the documentation I provided and develop it themselves. I was just savvy enough that we were able to reduce my tax liability from 10s of thousand to only a few thousand. Ultimately, I ended up having six in-person meetings with the firm and four revisions to my tax returns before being able to reduce my tax liability. In my fifth meeting I arrived to find that the office was closed for the day due to inclement weather, but nobody from the firm ever contacted me to reschedule our meeting. I personally had to put in a lot more work than expected. I can only imagine the outcomes for those who did not have my financial background, skill set, and willingness to do whatever it took to get the best outcome for myself.
Due to the effort I had to put into the process, I believed I was justified in negotiating the overall fee. I was given a very hard time when trying to negotiate the fee on 8 tax returns because they stated they had already loss money with the amount of time it had taken to complete the returns. Kevin McDonnell took a very hardline approach with me in our discussions several times. We eventually reached a settlement, but I will not be using the firm again.
Read more
Chad shaver
10 Nov, 2023
Great people and great service! Truely helped beyond all expectations
Read more
Christopher coronado
10 Nov, 2023
Reba rupert
10 Nov, 2023
Lauren mansfield
09 Nov, 2023
Efficient & professional
Read more
Gary martin
17 Feb, 2023
Great work and very responsive!
Read more
Jason thompson
08 Feb, 2023
Class act organization, keeps it fun, family oriented and have appreciated the servant leadership and service Simplified Business Solutions have offered to my company. Highly recommend them for a one stop shop for legal or tax management. Keep up the great work!
Read more
Lisa bennett
17 Nov, 2022
Staff was very informative. I highly recommend their services!
Read more