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Reviews
Top review highlights
Pros
1
Excellent and professional service with knowledgeable, caring, and patient staff
“Lindsey is very helpful and professional. The Hale Law Firm provided us great customer service and answer all our questions. Highly recommended.”
2
Attorneys are friendly, approachable, and make clients feel comfortable
“Met with John Hale and immediately felt very comfortable with his presence. He was extremely friendly and concerned with my needs and explained all the details of the service they can provide. Always professional and attentive.”
3
Strong expertise in elder law, Medicaid, and estate planning
“The Hale Law Firm was essential in getting Medicaid paperwork filled out for my father. They also assisted us in updating wills and power of attorney forms. They were professional and courteous to my family.”
4
Responsive and timely in their communication and services
“Everyone at the Hale Law Firm has been so helpful to us. We have been working with Doug at the firm for over a year.. He is always there for us.”
5
Genuinely care about their clients and go above and beyond to help
“The Hale Law Firm is greatly trusted to promptly and aggressively do what's needed tho help you take care of your loved ones. They are compassionate and do an excellent job of navigating families through difficult times.”
Cons
1
Occasional issues with responsiveness and follow-up
“I called them TWICE, two days in a row last week and have given them all the information with no calls returned to me so we could set up a date to meet.”
2
Inconsistent customer service from some staff members
“Cathy and Estate Planning, there is a bit of rudeness delivered with this process. So no she is not the friendliest person you could ever meet.”
