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Reviews
Top review highlights
Pros
1
Exceptional customer service and professionalism
“The staff was so friendly and provided us with an incredible amount of information that we had no prior knowledge of. The staff worked diligently to get our mother approved for Medicaid, which was desperately needed for her!”
2
Knowledgeable and helpful legal experts
“John Hale was so professional, patient, informative, knowledgeable, and KIND. Alysha Flowers was meticulous in dealing with the paperwork to get my husband approved for the Star Plus Waiver through Medicaid.”
3
Personalized and compassionate approach
“Lindsey was so wonderful to us. She took her time and was very understanding of my girl friends concerns and worries. She was also very understanding since I move a lot slower with my speech.”
4
Efficient and timely service
“They made the process very easy. I will definitely work through them if I ever need elder law help again.”
5
Affordable and fair pricing
“Efficient legal services at a good price. Fast turnaround and helpful people too.”
Cons
1
Inconsistent responsiveness from staff
“I called them TWICE, two days in a row last week and have given them all the information with no calls returned to me so we could set up a date to meet.”
2
Rude and unhelpful front office staff
“Receptionist is very rude and talks over you! She just keeps talking....finally hung up on her!”
