Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable legal services
“John Hale was so professional, patient, informative, knowledgeable, and KIND.”
2
Exceptional customer service and client care
“The staff was so friendly and provided us with an incredible amount of information that we had no prior knowledge of.”
3
Effective in navigating complex legal processes like Medicaid and estate planning
“They helped get my mom approved for Medicaid and made the process easy for us to understand.”
4
Compassionate and understanding approach
“Lindsey was so wonderful to us. She took her time and was very understanding of my girl friends concerns and worries.”
5
Timely and responsive communication
“Ryan Smith, Paralegal, was extremely courteous and helpful. Ryan returned telephone calls and emails in a very timely manner!”
Cons
1
Occasional issues with responsiveness and follow-up
“I called them TWICE, two days in a row last week and have given them all the information with no calls returned to me.”
2
Inconsistency in staff demeanor, with some being less friendly
“Cathy and Estate Planning, there is a bit of rudeness delivered with this process.”