Reviews

Top review highlights

Pros
1
Highly responsive and attentive staff who go above and beyond to assist clients
“Amazing staff and really helpful ! Amazing communication they will contact you for any little thing. Which is awesome !”
2
Knowledgeable and experienced lawyers who fight for their clients' best interests
“Whenever you need help specifically from a lawyer this is the place to go they will be very helpful explain everything possible all aspects of your case and they will always be on your side I highly recommend.”
3
Strong communication and keeping clients updated throughout the process
“Always so attentive and responsive when I need it. Shout out to Ms. Desi for all her help along with the Reyna law firm team.”
4
Welcoming and professional environment that makes clients feel comfortable
“Such a great and friendly environment!!! Priscilla Gomez was a great help and answered every question we had professionally and always kept us posted on any updates.”
5
Compassionate and empathetic approach, treating clients with care
“Mr Reyna cares not only about his clients, but also his staff, family and community. He is understanding, knowledgeable and full of empathy.”
Cons
1
Slow progress and delays in resolving cases
“Mi caso tien”
2
Poor communication and lack of updates on case status
“Nunca se toman la amabilidad de llamarte para desirte como va tu caso.”
3
Perceived bias towards insurance companies over clients
“Estan de lado de las aseguransas Muy mal servicio.”
4
Concerns about overcharging and billing practices
“Billed me ”
5
Instances of unprofessional or rude behavior by staff
“Called to ask for an advice, the lady that answered the phone was so rude she did not ask if it was OK to place me on hold, when she comes back to the phone she just hangup on me.”
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